FAQ

Registration

1. Who is eligible to register?

MedInfo 2023 welcomes attendees from all around the world, passionate about leading and supporting the healthcare sector – health leaders, policy makers, health and health informatics experts, medical and clinical innovators, change advocates, industry leaders, solution providers, health services delivering change, leading researchers and academics, digital health innovators, consumer advocates, and more.

2. What are the registration fees for MedInfo 2023?

Registration fees can be found here.

3. What is included with my registration?
  1. In-person networking with speakers, partners and other delegates.
  2. Welcome Reception on July 10 and Gala Dinner on July 11.
  3. Live demos with Medinfo 2023 exhibitors and sponsors.
  4. An opportunity to meet new peers in-person and gain connections with others in the sector.
  5. Access to on-demand streaming of full program content for 3 months post event.
  6. Oh, and yes, we will feed and caffeinate all throughout the congress days!
4. Can I get a refund if I cancel my registration?

Cancellations received on or before 13 May will incur an $100 administration fee. Unfortunately, we are unable to offer refunds after this date. We thank you for your support, and in the event of any lockdown or travel restriction, we will make sure you don’t miss out on all that Medinfo 2023 has to offer.

5. Can I just attend selected sessions?

Selected session are not available for registration. However, we do have a 1-day pass available. Find out more about that on the registration page.

6. When will the MedInfo 2023 program be available?

Please to our newsletter for news on the program launch.

International delegates

7. As an international participant, do I need an Australian Visa to attend MedInfo 2023?

Unless you are an Australian citizen, you will need a valid Australian visa to enter the country. New Zealand passport holders can apply for a visa upon arrival in the country. All other passport holders, regardless of age, must apply for a visa before leaving their country.

For further information contact your local consulate or click here.

8. Can I bring guests with me to attend the sessions?

Guests are not permitted to the conference sessions, nor anything in the exhibition (including the welcome reception). However, guests may be allowed to attend other social events surrounding the conference, including the gala dinner with additional ticket purchases. Further details will be available in the coming months.

9. Where can I exchange currency?

Upon arrival at the airport, you will be able to exchange your local currency for Australian dollar; Travelex, ANZ and Global Exchange are all the foreign currency exchangers located at Sydney airport. There are 18 outlets in total across Terminals 1 and 2.

Foreign currency can also be exchanged at any bank branch. Near ICC Sydney, foreign exchange services are available at Harbourside Shopping Centre.

10. How will the weather be in the Sydney during the conference?

Located in the Southern Hemisphere where seasons are reversed, July is the middle of Winter (June – August) in Australia. Still, this is Sydney, so the temperatures never plunge to the kind of depths experienced in other countries across the world during wintertime. It is best to pack some sweaters and jackets.

11. What are some family friendly activities to explore in and around Sydney?

It always helps to know what to expect when you visit a new city. Here are some links to help you explore options and plan your visit:

Health and safety

12. What safety measures are being taken to deliver this event?

Our priority is the health and safety of our attendees, employees, and staff supporting MedInfo 2023. In partnership with ICC Sydney, we will adhere to all local and national authority guidance, as well as any venue or location-specific regulations.

We will continue to monitor the evolving situation.

13. What happens if Australia/Sydney goes into another lockdown?

We sure hope not!

However, we are fully prepared to pivot to a virtual conference at short notice should the need arise. We will make sure you don’t miss out on any content and will keep you updated on any changes to the program schedule.

Speakers

14. How can I apply to speak at MedInfo 2023?

For academic/scientific speaker submissions, click here. For industry submissions, click here.

15. If I am speaking at MedInfo 2023, do I have to pay to attend?

Yes, purchasing a registration is a pre-requisite to present at MedInfo 2023. Speakers get the lowest priced registration available for the conference.

Registration prices are available here.

16. I’ve been invited to speak and have been accepted. Where do I deliver my talk?

All accepted and invited speakers are required to present in-person at the International Convention Centre (ICC) Sydney. If we are unable to hold an in-person event due to any Government imposed restrictions, you will be notified, and we will guide you through the process of delivering a virtual presentation. Provisions will be made for special cases.

17. As a speaker, where do I go when I get to the ICC?

We ask that speakers pick up their name badge at the registration desk upon arrival. You will then be directed to the speaker prep room to visit the audio-visual team where they will ensure your presentation is loaded and ready for your session.

General

18. How can I claim CPD points for my attendance?

The program will be accredited by a number of organisations. You can fill in a sign-in sheet at the registration desk indicating the organisation you wish to claim CPD points from. Each accredited organisation may require you to self-record and register your hours with them post event.

19. How many CHIA CPD points will I be credited for attending the conference?

This information is not currently available. We will ensure this information will be readably available to you when we know more about specific CPD points.

20. Will I receive a certificate of attendance?

Certificates of attendance are available on request, please email [email protected] after the event if you would like one.

21. What is the dress code?

To make participating as comfortable as possible, the dress code for the conference is smart casual. You are however welcome to dress as freely as you wish, respecting the venue’s dress code, which states all guests in attendance are required to be fully dressed and wear shoes at all times. AIDH, ICC Sydney and Aware Super Theatre Management reserves the right to deny entry to guests wearing clothing items displaying offensive text and/or images.

The dress code for the gala dinner is formal.

22. Where can I find you on social media?

Over here ↴

23. How can my organisation become a Medinfo partner / sponsor?

Please email [email protected] for all sponsorship related enquiries.

25. My question is not listed here, Who do I contact?

Please email [email protected] for any other enquiries that you may have regarding MedInfo 2023.

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